Home Privacy Policy

Last updated May 11, 2021

Who we are

At Elements Home And Garden Limited (“Company“, “we“, “us“, “our“), we are committed to protecting your personal information and your right to privacy. If you have any questions about this privacy policy, please contact us at [email protected]

Thank you for visiting our website https://www.elementshomeandgarden.co.uk/ (the “Website“), and using any of our services (the “Services“, which include the Website).

We will treat all your Personal Information as confidential. We will keep it on a secure server and will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

What personal data we collect and why we collect it

When you purchase from our Website, we will require some Personal Information from you: i.e. your name, billing address, delivery address, telephone number, e-mail address, items ordered, credit card or other payment information and a password. We may also collect information about where you are on the internet – i.e. the pages of our website that were viewed during your visit, the URL you came from, IP address, your browser type, whereabouts your computer is located, and any search terms that you entered on our website. We may collect this information even if you do not register with us.

You should be aware that this site may be monitored and may capture information about your visit that will help us improve the quality of our service to you the customer.

We confirm that any Personal and User Information which you provide to us from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

To provide website content to you, to manage our website, for statistical purposes to improve our website and its services to you, to process your orders and to notify you of products or special offers that may be of interest to you.

Cookie Policy

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to contact us

If you have questions about out privacy policy, you may email us at [email protected], by phone on 01279 755294 or by post to:

 Elements Home And Garden Limited
2-6 Dane Street
Bishop’s Stortford,
Hertfordshire
CM23 3BX
United Kingdom